IT Service Design 21 March 2020 The Five “P”s of IT service design People, products, processes, and partners are the four “P”s of IT service design in a lifecycle model for IT services, but is there something missing?
IT Service Design 21 March 2020 What is service design? Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between the service provider and its customers.
